Raju Vishwakarma
Project Management| Automotive SME| CRM-DMS| Project Lead| Business Analyst| Functional Analyst
- Role
- Project Lead at Tata Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Raju Vishwakarma
10 + years of work experience, working in product’s IT Services. Currently located at Gurgaon. Worked with following OEM-kia Motors India(DMS implementation-DMS)Honda 2 wheelers (Siebel e-automotive-DMS)Hero MotoCorp Ltd (Siebel DMS-Hero Connect)HYUNDAI AutoEver India Pvt. Ltd.(DMS)My work involved communicating day-to-day with stakeholders for gathering/analyzing business/user requirements, conceptualizing useful features.Projects that i have worked on gave me insights into project execution in Agile (Scrum) and Waterfall methodologiesMy work involves creating various documents like Functional design document (FDD), wireframes and mock-ups using various tools.We need to get across our ideas to developers on explanation of end user requirements and at a later stage validating the implementation.I have strong analytical, decision-making and problem-solving skills along with excellent verbal and written communication skills Requirement gathering from internal stakeholder & External stakeholder. Creating, discussion and explanation (Walk through) of Business Requirement Document to stakeholders FDD (Functional Design Document) discussions with stakeholders Ability to draw Functional process Flow diagrams, Data Flow diagrams, Sequence diagrams, Wireframes & Mockups Working Experience with Banking Domain. Facilitating various CRM strategies roll outs along with consultants. Functional Testing of various digital projects to identify bugs in the system and reporting them in a structured manner for fixes Definition & Standardization of business structures, rules, and logics for all processes that can be leveraged across applications through interaction with various stakeholders across all functional teams. Ensuring smooth integration of existing applications. User training and Knowledge transition - Creation of user manuals - Demo training sessions - Hand holding till users are independent. Continuous Training of various digital projects. Working on the New Features/ Functionalities and Change in the existing Features/ Functionalities based on various feedbacks from stakeholders. Proficient on MS Excel & Power point. B.Tech (Electronics and Communications Engineering) from Rajiv Gandhi Proudyogiki Vishwavidyalaya.
Experience
Project Lead
Jan 2023 — Present · Gurgaon, IN
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
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