Raju M
Service Desk Anylist
- Role
- Service Desk Analyst at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Raju M
I am a Service Desk Analyst at Wipro, supporting HDFC Bank (Payroll: Bankai Infotech), with hands-on experience in enterprise IT support and application troubleshooting.My role involves managing and resolving user issues through ticketing systems, performing installations and configurations, and ensuring seamless end-user experience. Expertise Includes:MS Office 365 & MS Office Standard supportMS Outlook installationExcel, PowerPoint, and Office application issue resolutionApplication support & incident managementinstallation of SQL, Python, and Java, software tools Adherence to SLA, documentation, and quality standardsI am passionate about IT support, continuous learning, and transitioning into higher technical or analytical roles.
Experience
Service Desk Analyst
Jan 2026 — Present · Bengaluru, IN
I\'m handling software installation like, ms office 365 standerd, and exal, ms powerpoint, and also software tool also installed like, Sql, git, vs code, client officel application
Education
Govt pu college Yelahanka
CEBA, Computer Science
Be practical tech solution
Fron end development, Web Page, Digital/Multimedia and Information Resources Design
Bengaluru City University
B.com, General Studies
2023
Bengaluru City University
Bachelor of Commerce
Karnataka Secondary Education Examination Board
High School Diploma
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