Raju Kumar Singh
CRE Executive at DTDC Express Limited
- Role
- Customer Relationship Management Executive at DTDC Express Limited
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Raju Kumar Singh
Solving logistical problems, gaining new business contacts, reducing transportation costs, coordinating staff, maintaining stock levels, and evaluating logistics performance data analysis for generating Monthly reports on a periodic basis and also generating Quarterly MIS Data reports as needed. Understand customer problems and provide appropriate solutions and participate in cross -functional meetings to resolve recurring customer issues. Ensure outstanding customer satisfaction by maintaining strong working relationships, Handle client issues throughout the implementation life cycle in a timely and accurate fashion and manage and schedule and conduct status meetings with appropriate developments resources to customer. Assist in making major business decisions also develop and update client related reports. Identify and develop problem solving methodologies to resolve customer issues.
Experience
Customer Relationship Management Executive
Jul 2019 — Present
Education
Swami Vivekananda Subharti University, Meerut
Bachelor of Commerce - BCom, Commerce
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