Raju Alluri
Sr. Project Manager at Citi
- Role
- Sr Project Manager at Citi
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Raju Alluri
Twenty four years of Managerial experience in Information Technology and Engineering projects. Eighteen years of progressive experience in Service Delivery, Program/Project management, Incident, Problem, Release/Change and Configuration management. Deep expertise in Shared services model with onsite/offshore support model. Service Delivery: Extensive experience in Application level 2 support, Application maintenance ( Level 3) and Platform support, Led team size of ~ 200 members from different strategic vendors Infosys, TCS, Satyam, CTS and Accenture. Transitioned more than 500 applications from different business units to Shared Services. Thorough knowledge of KPIs, CSF, SLA, OLA and metrics of services. Member of the Incident/Problem/Knowledge Management process streams during Pfizer/Wyeth Integration.Program/Project management: Worked as Project / Program manager for below projects at Pfizer. Research Information Factory Stability program. Platform Life Cycle Management program lead. Oracle Clinical / TMS / RDC/ MedDra & WHO Drug production support and upgrades and Oracle Clinical database consolidationServer Consolidation and Data center closure activities. Application retirement projects for both BAU applications as well as Pfizer/Wyeth Integration related application retirements. Release, change and configuration management: Released more than 200 deployments, which contain major version upgrades, patches, Application bug fixes and enhancements, into production. Supported enterprise wide deployment of major patches.Responsible for streamlining the Change management process for Wyeth applications during retirement. Crisis Management & Root Cause analysis: Experienced in recovering applications and platforms. Led Shared services application & Platform teams during six major data center outages as well as critical application disruptions. Led several RED teams during major performance issues and outages to Critical applications.Specialties: Customer Focus. Service Delivery / Execution. Performance.Team Building and Leadership. Strategic Planning and Execution. Conflict Management.Crisis Management. Adapting and succeeding through change.Vendor Management.Project / Program Management. Six Sigma.ITIL.Root Cause Analysis
Experience
Sr Project Manager
Aug 2015 — Present · NJ, US
Working as Sr. Project Manager in CITI Compliance technology group.
Education
RV College Of Engineering
• Bachelor of Science, Engineering
1981 — 1986
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