Rajshree Mohan
Customer Experience Strategist @ Agoda | Ex Amazonian | AI Data Trainer & CRM Specialist | Leveraging SQL/Python to Optimize Client Solutions | DU Economics Grad Building Smarter CX | #ChaiPeCharcha
- Role
- Customer Experience Specialist at Agoda
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rajshree Mohan
Customer support professional with 4+ years of experience handling international…
Experience
Customer Experience Specialist
Sep 2025 — Present · Pune, IN
Leverage deep product knowledge and analytical acumen to resolve complex inquiries, drive operational excellence, and consistently surpass individual and team performance metrics.Champion transformative customer journeys by delivering proactive, solution-oriented support across multiple channels, elevating the experience for both guests and partners.Act as a strategic partner in business growth by identifying and implementing process enhancements, advocating for customer-centric innovations, and enabling seamless self-service experiences.Cultivate a culture of trust and collaboration by maintaining the highest standards of integrity and confidentiality, taking end-to-end ownership of customer concerns, and collaborating cross-functionally to deliver impactful solutions.
Education
Delhi University
Bachelor of Arts - BA, Economics Hons
Carmel Junior College
12th, Computer Science
2006 — 2021
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