Raj Rajasekar

About Raj Rajasekar

Founder & CEO at saasgenie - Your trusted ITSM & CX Transformation Partner We help organizations modernize their IT and customer experience ecosystems, from selecting the right SaaS platforms to full-scale implementation and optimization.We’re certified solution partners with Freshworks, Intercom, Halo, Atlassian, Rocketlane, Atomicwork, and Zoom, helping mid-market and enterprise clients simplify operations, boost ROI, and scale with confidence.Here’s how we can help you:• If you’re leading IT or Support operations:Struggling to go live faster or manage multiple tools? We take over your ITSM or CX implementation end-to-end from design to deployment ensuring, speed, quality, and measurable value.• If you’re expanding your internal ITSM or CX stack:Need a reliable partner for integrations, migrations, or workspace setups? Our Agentic Data Migration Tool moves millions of records between platforms faster and cheaper than manual methods.• If you’re exploring process improvements or new tools:We provide expert consulting, vendor evaluation, and optimization strategies to help you get the most out of your existing systems.We’ve implemented, migrated, and optimized dozens of enterprise environments, so you don’t have to start from scratch.If you’re:A business with complex IT or support workflowsRunning on tools like Freshservice, JSM, or IntercomLooking to modernize, integrate, or accelerate adoptionWe can help. Reach out: c••••••@saasgenie.ai Learn more: saasgenie.ai

Experience

1. Chief Executive Officer

   Saasgenie

   Jun 2024 — Present · Bellevue, WA, US

   At saasgenie, we offer expert SaaS consultation, comprehensive technology services, and robust AI accelerators across the SaaS lifecycle to drive your business success. We harness the latest AI-powered solutions, automation tools, and data-driven insights to drive faster, smarter ITSM and CX adoption. Our solutions are designed to streamline processes, reduce costs, and accelerate your return on investment (ROI).

Education

• Bishop Heber Higher Secondary School

  High School, Maths,Physics,Chemistry,Biology

  1990 — 1992

• Shanmugha Arts, Science, Technology and Research Academy

  B.E., Computer Science And Engineering

  1992 — 1996

• Georgia State University - J. Mack Robinson College of Business

  MBA, Business Administration and Management

  2010 — 2012

Skills

• Integration
• Oid
• Data Warehousing
• Information Security Management
• Iam
• Identity & Access Management (Iam)
• Solution Architecture
• Soa
• Pre-Sales
• Architecture
• Identity Management
• Oam
• Service-Oriented Architecture (Soa)
• Business Intelligence
• Ovd
• Oracle
• Databases
• Java
• Java Enterprise Edition
• Security
• Enterprise Architecture
• Siteminder
• Sso
• Oim 11g
• Oracle Identity Manager