Rajpal Singh
EVP & Global Head, Business Enablement and Transformation | CX, Digital Transformation, AI and Automation, Learning & Development, Business Training, Quality, WFM, LaaS,
- Role
- Business Transformation Leader at Firstsource
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Rajpal Singh
A seasoned Quality & Strategic Management Professional from the Financial Services…
Experience
Business Transformation Leader
Apr 2023 — Present · IN
Education
Manipal Institute of Technology
MBA
2004 — 2006
Goa University
B.Sc
1996 — 1998
Skills
- Integration
- Workforce Management
- Cross-Functional Team Leadership
- Analysis
- Strategy
- Strategic Planning
- Leadership
- Business Transformation
- Service Delivery
- Team Leadership
- Vendor Management
- Six Sigma
- Call Centers
- Business Development
- Team Management
- Transition Management
- Process Improvement
- Outsourcing
- Change Management
- Offshoring
- Training
- Performance Management
- Crm
- Business Strategy
- Bpo
- Business Process Improvement
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