Rajpal Singh

WORK HISTORY

EDUCATION

ABOUT RAJPAL SINGH

Quality Professional with a 4+ years of experience, Skilled in Customer Support, Training, Quality Assurance & Human relations : delivering training, A proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, and maintaining a positive work environment. Dynamic leader and decision-maker. • An Out-of-the-Box thinker with proven track record of establishing Processes, SOPs, streamlining Workflow and creating team work environment to enhance productivity. • Demonstrated experience in the practical implementation & on-going success of Six Sigma Methodologies. • Exhibited skills in team supervision and relationship management as well as exceptional communication abilities to cut across the organizational levels and accomplish targets. • Excellent interpersonal skills with honed problem solving and analytical abilities. • Dynamic leader and decision-maker. Quality Management • Auditing of quality management system, reporting non conformance\'s, identifying root causes and effectively implementing corrective actions. • Extending support in terms of assistance in conducting Internal Audits and Review Meetings. • Managing implementation of corrective / preventive actions and support during Certification Audits. • Undertaking responsibilities of removing unnecessary procedures in process for efficient functioning. • A proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, and maintaining a positive work environment. • Ensuring uniformity in the process understanding at the organization’s end. • Tracking performances of the team members and suggest / highlight areas of improvements, facilitating & imparting training and monitoring the improvements on a continuous basis.