Rajnish

About Rajnish

As a seasoned IT professional with over 14 years of experience, I specialize in designing and implementing SAP IS-U billing solutions for regulated and deregulated utility markets in North America, Europe, Australia, and Hong Kong. Currently, I lead SAP IS-U initiatives at Infosys, contributing to the modernization of customer service systems for a major North American utility provider. My expertise spans utility billing, rate design, energy data management, and agile methodologies, supported by certifications in SAP IS-U and Scrum. My mission is to deliver robust, scalable utility billing systems by collaborating with cross-functional teams and leveraging deep knowledge of Agile and Waterfall models. With a proven track record of supporting full project lifecycles—from blueprint to go-live—I focus on aligning technology with business goals to optimize processes and meet regulatory requirements. Passionate about enabling digital transformation, I strive to empower teams and bring value to critical utility operations.

Experience

1. Aes - Principal Product Manager Billing and Invoicing

   AES Indiana

   Sep 2023 — Present · Indianapolis, IN, US

   Acted as the single point of contact between business stakeholders, IT, and development teams for SAP IS-U billing initiatives.• Led collaboration across vendors, back office, front office, and training teams to ensure adoption of new billing processes.• Worked closely with third-party service providers, regulators, and audit teams to ensure smooth implementation of billing changes and fulfillment of business requirements.• Partnered with cross-functional teams, including external vendors, functional consultants, ABAP developers, and testing groups—to ensure high-quality deliverables and adherence to compliance standards.• Worked closely with third-party service providers, regulators, and audit teams to ensure smooth implementation of billing changes and fulfillment of business requirements.• SAP ISU BILLING AND INVOICING • Oversaw all phases of the Agile product lifecycle, including backlog refinement, user story definition, sprint planning, testing, and deployment—ensuring clear documentation and alignment with business objectives throughout each iteration.• Championed change management using Agile/Scrum practices ensuring smooth transition to modernized billing operations.• Established governance controls for billing operations and dispute resolution cycles.• Collaborated with senior leadership and cross-functional teams to drive automation and digital adoption.• Championed performance monitoring framework improving billing accuracy and regulatory adherence.

Education

• Institute of Management Technology, Ghaziabad

  Postgraduate Program in Management, Leadership and Management

• Liverpool John Moores University

  Master of Business Administration - MBA, Leadership and Management

• Cochin University of Science and Technology

  B.tech, Computer Science and technology

  2002 — 2006