Rajnish Kumar Sharma

MBA- Operation Management & International Business Management

Role
Customer Experience Coach at Flipkart
Location
Lucknow, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rajnish Kumar Sharma

To secure a position which challenges me as a professional and gives me an opportunity to…

Experience

  1. Customer Experience Coach

    Flipkart

    Jul 2024 — Present · Lucknow, IN

    Roles & Responsibility-1. Handling Uttar Pradesh region of \"Large & Furniture\" Warehouse.2. Quickly adapted training plans for stakeholder needs, keeping timelines,and desires in mind.3.Intern hiring from college.4. Conducted Induction training for the newly hired employee.5. Content creation as per Instructional design.6. Data management of training sessions and QA reports.7. Conducted Refresher training as per stakeholder TNI request.8. Conducted Functional & Behavioural sessions.9. Coaching On roll & Off roll employees.10. Maintain coaching evaluation of employees.11. Focusing on Business metrics Improvement.12. Site visit and Leadership connect on TNI & ΤΝΑ.

Education

  • Deen Dayal Upadhyaya (DDU) Gorakhpur University

    B.COM

    2019 — 2022

  • Dr. A.P.J. Abdul Kalam Technical University

    Master of Business Administration - MBA

    2022

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Rajnish Kumar Sharma — Customer Experience Coach at Flipkart in Lucknow, IN | Unifers