Rajni Dalmia

About Rajni Dalmia

I\'m a passionate Digital Marketing Consultant at Balaji Solutions Limited. In my…

Experience

1. Digital Marketing Consultant Business Development Strategist

   Balaji Solutions Limited

   Feb 2022 — Present · Kolkata, IN

   Coordinated with Digital Marketing Agencies for effective social mediamarketing campaigns (Facebook, Instagram, LinkedIn, YouTube), boostingbrand visibility and engagement.• Optimized Shopify e-commerce listings forimproved product discoverabilityand user experience.• Implemented on-page SEO techniques for enhanced search engine rankingsand organic traffic.• Maintained accurate inventory records for customerinformation.• Utilized analytics tools to enhance website and social media performancethrough data-driven decisions.• Effectively implemented and managed discount codes to drive sales andcustomerretention.• Managed payments and financial transactions via Razorpay Dashboard,ensuring secure transactions.• Oversaw ordertracking, managed Non-Delivery Report (NDR) and Return toOrigin (RTO) processes, and resolved weight discrepancies for accurateshipping and billing. Proficient in raising support tickets and coordinating orderconfirmations and cancellations.• Managed Amazon Marketing Services, including ad creation and campaignoptimization for enhanced product visibility and sales. Proficient in AmazonSeller Central and Vendor Central, handling product listings, inventory, andcustomerinteractions.• Managed multiple e-commerce platforms (Flipkart, Jiomart, Cred, ONDC,Moglix, Gem) to manage online presence and sales. Supported sales team inplatform navigation, effective product listings, order processing, and customerinteractions.

Education

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Master of Business Administration - MBA, Marketing

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Master of Business Administration - MBA (Distance Education), Marketing

  2016 — 2018

• Udacity

  Digital Marketing Nanodegree, Marketing

  2020 — 2020

• Bhavan's Gangabux Kanoria Vidyamandir

  Biology/Biological Sciences, General

  1986 — 1992

• Calcutta University, Kolkata

  Bachelor of Science - BS, Zoology/Animal Biology

  1992 — 1995

Skills

• Advertising
• Customer Relationship Management (Crm)
• Real Estate
• Sales
• Management
• Business Planning
• Team Management
• Marketing
• Customer Service
• Strategic Planning
• Sales Management
• Negotiation
• Retail