Raju Mohammed
Floor Manager - Multi-unit @AllSaints
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WORK HISTORY
Floor Manager - Multi-unit @AllSaints
Calgary, AB, CA
As a Multi-Unit Floor Manager for both AllSaints Hudson Bay and AllSaints Calgary Mainline Stores, my role involves balancing store deadlines and daily operations while prioritising customers and the in-store shopping experience. Duties include: •Setting the stylist teams up with the daily store targets and priorities and ensuring that all processes are running smoothly, as well as ensuring that customers receive the best experience in store. •Ensuring that AllSaints product is showcased well at all times by working with VM teams, ensuring guidelines are followed and that the best-selling products are prominently displayed to our customers so they get the best brand experience and feel amazing when they visit AllSaints store.•Accountable for the day-to-day operations of the store, team deployment is at the forefront of daily routine. Whilst developing business acumen, using business savviness to ensure things run seamlessly and your stylist’s getting development that they need.•Responsible for supervising a team of passionate and enthusiastic individuals as they cater to our customer’s needs, by engaging them, motivating, inspiring and coaching them daily.•Working in conjunction with the management team to enable the store to exceed its targets and KPIs. Being creative in how you motivate your staff to reach and exceed such targets and KPI’s.•Proactively manage people matters such as return to work interviews, liaising with HR on specific issues which may require you to undertake investigations, performance/attendance management and reviews.•Managing & monitoring store KPI’s, tracking daily performance so that you can actively encourage team members to drive sales.•Overseeing daily compliance, acting as a role model for best practice and following up and any downfall or issue found.•Creating and implementing floor plans and rotas independently, setting the store up for success for the day and right placing talent across the store.
EDUCATION
Middlesex University
Master of Business Administration (M.B.A)
Middlesex University
BSc (Hons)
The Central School, Dubai
10th Grade CBSE Board Certificates
The Central School, Dubai
12th Grade CBSE Board Certificate
PM1 World Education
Project Management Certification Program
Middlesex University
Certificate
ABOUT RAJU MOHAMMED
I am a Certified Project Management Professional (PMP) with an MBA in International Business and a proven track record of driving results, optimizing operations, and delivering exceptional customer experiences. With over 11 years of experience in retail sales and management at premium brands like GUCCI and AllSaints, I have honed my skills in team leadership, operational excellence, and client relationship building. I excel at managing projects from inception to completion, leveraging my expertise in strategic planning, digital marketing, and technological solutions to streamline operations and exceed targets. My approach combines data-driven decision-making with a passion for innovation, ensuring every initiative delivers measurable value. What I bring- Leadership Excellence: Inspiring teams to achieve ambitious goals through coaching, collaboration, and clear direction- Operational Efficiency: Implementing systems and processes that enhance productivity and ensure seamless execution- Customer-Centric Focus: Crafting experiences that build loyalty and strengthen brand reputation- Results-Driven Mindset: Committed to exceeding expectations and driving growth in every role I take on. My mission is to create meaningful impact by aligning organizational goals with innovative solutions. I am eager to leverage my skills and experience to contribute to forward-thinking teams and drive sustainable success.
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