Rajmi Choudhary

Sr. Customer Success Manager | B2B | SaaS | Happiness Advocate | Engagement | Adoption | Relationship Building | Retention | Key Account Manager | Upsell & Cross sell | Renewal | Revenue Generation | Client Partner

Role
Senior Customer Success Manager at Draup
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rajmi Choudhary

Rajmi brings 7+ years of diverse experience in customer success, account management, and client engagement, with proven expertise in driving upselling, cross-selling, retention, and renewals. She has managed B2B SaaS accounts across SMB, Mid-Market, and Enterprise segments, leveraging CRM and post-sales tools to ensure adoption and revenue growth.From the start of her career, Rajmi gained exposure to customer and revenue management, consistently solving client challenges and delivering measurable outcomes. Over time, she has developed the ability to:Understand complex business problems and translate them into actionable solutions.Manage and support client portfolios, ensuring satisfaction and long-term retention.Adapt quickly to new products and technologies, ensuring seamless onboarding and adoption.Her track record includes successfully managing portfolios with a revenue base, consistently ranking among the top performers in adoption and client success metrics, and adding measurable value to organizational processes, products, and services.

Experience

  1. Senior Customer Success Manager

    Draup

    Nov 2025 — Present

Education

  • Assam Rifles Public School, Jorhat

    Commerce

    2013 — 2015

  • Shri Shikshayatan College

    Bachelor of Commerce - BCom, Accounting and Finance

    2015 — 2018

  • Welingkar Institute of Management

    Post Graduate Diploma Management, Media & Entertainment

    2019 — 2021

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Rajmi Choudhary — Senior Customer Success Manager at Draup in Bengaluru, KA, IN | Unifers