Rajkumar Jayapathy
General Manager @ HCLTech | Capability Excellence Head
- Role
- General Manager at HCLTech
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Rajkumar Jayapathy
At HCLTech, leadership in global IT service delivery defines my role, where I manage a substantial team that contributes to annual revenues of $40 million. My domain expertise in digital workplace transformation and end-user support is complemented by a rich experience in service delivery management, particularly within diverse sectors such as manufacturing and logistics.Our organization upholds service excellence and customer satisfaction through strategic ITIL processes and agile methodologies. My tenure at HCL Technologies as Deputy General Manager emphasized the importance of robust incident management and IT infrastructure oversight across multiple verticals, reinforcing my dedication to continuous improvement in technology integration and service delivery.
Experience
General Manager
Jan 2024 — Present · Akron, OH, US
Capability Delivery Unit Head
Education
Mailam Engg College
BE(EEE), Electrical and Electronics
2000 — 2004
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