Rajkumar Singh
Director l CEC - Tax Tower Head l Building & Leading GCCs | Transformation | Change Management | Strategic Leadership
- Role
- Director i Cec - Tax Tower Head at Deloitte
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Rajkumar Singh
Insightful experience of over 20+ years in the areas of Operations Management (India, US & UK), Finance & Accounts Processes (R2R, P2P & O2C), Business Analytic, Process Transition/Stabilization, Business Transformation (Processes & Technology) and Change Management. Leveraged cutting edge technology resources to drive growth, productivity and meet organizational objectives. An Intuitive leader inspiring high productivity levels, repeated success, guiding sizable cross functional teams as well as training coaching and motivating large team. He continues to lead large teams for companies, driving tangible results for these organizations. His career focus has been on building strong teams, developing robust tools and technology and following the right processes to deliver great value to my clients and the organization he has worked for.Core Competence:Shared Service Center Set Up: Played vital role in setting up and leading Shared Service center for F&A processes. The Shared Service Center helped in driving & achieving desired head count growth, improve in efficiency and exceeded bottom line targets. Delivery: Proficient in leading large teams and managing multiple customer accounts. Proven excellence in service delivery and client relationships having, launched, set up, serviced and developed businesses for several large clients. Team Management: An experienced leader with ability to initiate/manage cross functional teams, influencing, leading, motivating, conflict resolution and delegating abilities. Recognized and rewarded for team management skill and keeping attrition at minimum level for many years.Customer Relationship Management:Mapping client’s, identifying improvement areas & implementing measures to maximize customer satisfaction levels. Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.
Experience
Director i Cec - Tax Tower Head
Feb 2023 — Present · Thane, IN
Education
N.L. Dalmia Institute of Managemnt
MFM - Master In Financial Management, Finance
2003 — 2006
Skills
- Service Delivery
- Vendor Management
- Management
- Team Management
- Process Improvement
- Outsourcing
- Financial Analysis
- Offshoring
- Project Management
- Bpo
- Business Process Improvement
- Account Reconciliation
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