Rajkumar Khavekar
Critical Incident Manager at Wipro | IT Operations Lead | ITIL V4 |ITIL V3| Ex TCSer
- Role
- Critical Incident Manager at Wipro
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Rajkumar Khavekar
Experienced Major Incident Manager with a proven track record in swiftly resolving high-impact IT incidents. Skilled in coordinating cross-functional teams, communicating effectively with stakeholders, and implementing robust incident management processes. Adept at identifying root causes and driving continuous improvement to prevent future incidents. Committed to maintaining high service levels and ensuring business continuity.
Experience
Critical Incident Manager
Feb 2023 — Present · Pune, IN
Experienced Major Incident Manager with a proven track record in swiftly resolving high-impact IT incidents. Skilled in coordinating cross-functional teams, communicating effectively with stakeholders, and implementing robust incident management processes. Adept at identifying root causes and driving continuous improvement to prevent future incidents. Committed to maintaining high service levels and ensuring business continuity.
Skills
- Software Installation
- Antivirus
- Servers
- Active Directory
- Windows Server
- Lotus Notes
- Windows Vista
- Windows Xp
- Cisco Technologies
- Troubleshooting
- Networking
- Sccm
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