Rajkumar Erra
Regional Head | FOS - Health Insurance | General Insurance, Financial Services, Telecom, Banking | Digital Sales, Business-to-Customer (B2C) | Leading Insurance Professional with Expertise in Digital Sales and Operations
- Role
- Regional Head at Policybazaar.com
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Rajkumar Erra
Results-oriented professional with over 20 years of extensive experience in digital acquisition, e-business, operations management, sales and customer service across diverse industries. Proven track record of driving revenue growth, leading large teams, and achieving business objectives. Skilled in strategic planning, team management, and client relationship management. Seeking challenging opportunities to leverage expertise in driving business success.At Motilal Oswal, our team\'s dedication to innovating digital sales strategies has immensely bolstered both B2B and B2C operations. We have cultivated strong client relationships, crucial for our strategic position in the market, and have experienced substantial enhancements to our digital platforms, reflecting our shared commitment to excellence.During my tenure as Associate Vice President at Tata AIG, I fostered an integrated approach, blending operational expertise with advanced customer relationship management. This synergy not only improved process efficiency but also elevated customer satisfaction, reinforcing our standing in the competitive insurance sector. My mission is to continue leveraging digital sales to drive growth and customer engagement.
Experience
Regional Head
Jul 2024 — Present · Hyderabad, IN
Education
Wesley Boys Degree College, Secunderabad
Bachelor of Science (BS), Mathematics and Computer Science
1998 — 2001
Indira Gandhi National Open University
MCA, Maths, Physics & Computers
Wesley Junior College
MPC, Mathematics
Skills
- Service Delivery
- Business Analysis
- Talent Acquisition
- Bpo
- Transition Management
- Customer Satisfaction
- Management
- Customer Relationship Management (Crm)
- Management Information Systems (Mis)
- Recruiting
- Vendor Management
- Business Process Outsourcing (Bpo)
- Call Centers
- Team Management
- Operations Management
- Performance Management
- Crm
- Mis
- Employee Engagement
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