Raj Krishna K K

About Raj Krishna K K

I build automation that scales — and teams that grow with it.With 15+ years of experience, I’ve led RPA and intelligent automation programs across global organisations, driving impact through process mining, task mining, and AI-led solutions. My strength lies in combining strategy with hands-on delivery, creating automation that’s resilient, scalable, and business-aligned.Lately, I’m focused on:– Advancing RPA into large-scale, enterprise-wide platforms– Exploring Agentic AI to move from task automation to cognitive decision-making– Using process intelligence to uncover and prioritise real transformation opportunitiesI believe in building more than bots — I build systems that work, and teams that can take them further.

Experience

1. Manager - IT (Rpa - Robotic Process Automation)

   FedEx

   Mar 2024 — Present · Hyderabad, IN

   Spearheading the establishment of a Center of Excellence (CoE) for RPA, including tool evaluation and selection to standardize and unify automation technologies across the enterprise.• Leading the development and expansion of a Global Capability Center (GCC) by building a high-performing RPA team, driving capability growth, and delivering at scale.• Managing a robust portfolio of 500+ RPA automations across multiple business functions, ensuring performance, stability, and scalability.• Collaborating closely with cross-functional stakeholders to identify high-impact RPA opportunities, prioritize initiatives, and align automation strategy with business goals.• Driving the creation and implementation of enterprise-wide RPA strategies to support digital transformation and operational efficiency.• Establishing governance frameworks, best practices, and standards for RPA development, deployment, and lifecycle management.• Continuously monitoring RPA performance and driving process optimization through proactive support, performance tuning, and enhancement initiatives.• Built and led an Agile SAFe team in the EU focused on process analytics using Celonis and AssistEdge, driving actionable insights across Finance, Operations, and Logistics.

Education

• St.Josephs HSS, Kuriachira, Thrissur

  SSLC

  1996 — 2001

• Sahrdaya College of Engineering

  B.Tech, Computer Science

  2003 — 2007

• Govt Model Boys HSS, Thrissur

  +2, Science

  2001 — 2003

Skills

• Cobit
• Cisco Technologies
• Networking
• Ccnp
• Sql
• Visio
• Itil
• Ccnp Certified
• Vendor Management
• Hardware
• Ccna
• Management
• Infrastructure Management
• Project Management
• Network Administration
• Team Management
• Network Engineering
• Requirements Analysis
• Cloud Computing
• Ms Project