Rajkiran P
Service Delivery Manager | 15+ yrs US Healthcare RCM | End-to-End RCM, AR, Credentialing & Provider Enrollments | MIS, Revenue Forecasting & Automation (Power BI, Power Automate, UiPath)
- Role
- Service Delivery Manager at Cognizant
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rajkiran P
Service Delivery Manager with 15+ years of experience in US Healthcare Revenue Cycle Management, delivering end-to-end RCM operations, AR management, data and MIS governance, and Credentialing & Provider Enrollments. CRCR Certified, with a strong track record of driving service excellence, leading large-scale transitions, managing financial governance, and enabling automation-led transformation across healthcare organizations.I have successfully handled end-to-end RCM transitions, including knowledge transfer, stabilization, governance setup, and performance management. I have led high growth operational ramp-ups, scaling teams from 20 to 200+ resources, while consistently meeting SLAs, productivity, quality benchmarks, and client expectations.My core strength lies in end-to-end RCM operations leadership, spanning AR operations, data and MIS governance, and Credentialing & Provider Enrollments, including CAQH maintenance. I leverage automation and data-driven workflows to ensure compliance across payer onboarding, revalidations, audits, and timeline adherence, while driving excellence in service delivery, client governance, escalations, and continuous improvement.I also bring strong expertise in financial analytics, I have driven: • Revenue forecasting and collections projections• Creation and ongoing management of P&L• Cost optimization, margin improvement, and capacity planning• Executive ready MIS, SLA, KPI, and internal KRA dashboardsI enable leadership with real-time visibility into operational, financial, and performance metrics, supporting data-driven decision-making at scale.Across two organizations, I have actively ideated, designed, and implemented workflow tools and automation solutions for RCM teams, partnering closely with operations, MIS, and technology stakeholders. I focus on solutioning, process re-engineering, and scalable workflow design to improve efficiency, compliance, and turnaround time.I actively run BOT-enabled RCM operations, working with BOT Admins and RCM processors to automate workflows using Power BI, Power Automate, UiPath, and Power Platform tools across AR, Credentialing, Enrollments, MIS, and reporting functions, reducing manual effort and improving operational throughput.Known for problem-solving, solutioning, and design thinking, I consistently translate operational challenges into technology-enabled business outcomes.Passionate about automation, analytics, and emerging technologies, I continuously explore innovative ways to modernize healthcare operations and deliver measurable impact.
Experience
Service Delivery Manager
May 2025 — Present · Bengaluru, IN
Education
CV Raman University
Bachelor of Business Administration - BBA
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.