Rajiv Kumar Dash

About Rajiv Kumar Dash

Currently working as a Delivery Portfolio Manager for Manufacturing Vertical and managing team of 60+ members, responsible for the Delivery/Operation/Presale/Growth of Microsoft Dynamics CRM and Power Platform implementations for clients across North America region.(USA and Canada)•Worked as a Delivery Anchor for Energy Portfolio and managing a team of 30 members and responsible for the delivery of large Dynamics CRM (Field Service/Sales) implementations for clients in North America region.(USA and Canada)•Worked as a Program Manager managing a team of 32 members and responsible for the delivery of a large Dynamics CRM (Field Service) implementation for a client in North America region.•Worked as a Solution Architect for 2 years responsible for Estimation, Staffing, Pricing and Solution Plan based on RFPs/ RFQs for North America Region (Pre-sales)•Involved in Pre-sales activities for D365 (CE & FO),Azure and Power Platform technologies.•Experienced IT Professional with 18 years of overall IT experience across various Microsoft technologies and domains.•15 Years of experience in Microsoft Dynamics CRM (From CRM 4.0 to D365 CE) which includes 6 yrs as a CRM Functional Consultant and 4 years as a Project Manager and 5 years as a Program Manager.•4 Years of experience as SDET (Selenium, Coded UI and Robot Framework)•Good understanding of different test automation approaches (keyword-driven, Data-driven, BDD, hybrid) and technology stacks (.NET, JavaScript, Python, etc.)•Well versed with the “AGILE” Software Development Life Cycle•Hands-on Experience in designing and implementing continuous testing and integration with CI/CD pipelines (DevOps with Azure )•Expertise in creating test strategy, test approach, test plans, test reports, test estimates, and conducting Risk Based testing.•Risk Management, Defect reporting, Tracking, Weekly Status reporting, and Metrics Documentation, Reviews, Readiness Assessment and Sign - Off Report•Performed roles as a Test Manager.•Successfully initiated, mentored and built teams from the scratch.•Capability to control, improve quality programs•Expertise in software test methodologies, implementation of quality processes with excellent technical analysis.•Avanade Certified Scrum Project Manager.Infosys Certified Great Project Manager ( IGMP ).Onsite Exposure - Singapore and Australia

Experience

1. Delivery Portfolio Manager Leading Mfg Vertical for Americas (Crm Power Platform)

   Infosys

   Jan 2025 — Present · Hyderabad, IN

   In my role at Infosys, I led the delivery of Microsoft Dynamics CRM and Power Platform solutions tailored for the Manufacturing sector in North America. I managed a large team, focusing on operational excellence and customer satisfaction. My efforts in driving revenue growth and implementing AI adoption initiatives significantly enhanced client engagement and business outcomes.

Education

• Biju Patnaik University of Technology, Odisha

  Bachelor of Engineering - BE, Information Technology

• SCS College,Puri

  Science

  1998 — 2000

• Police High School,Puri

  HSC , Math,Science

  1997 — 1998