Rajiv Chauhan
Delivering Operational Excellence in IT Service Delivery & Support | ITIL®4 Master | Transforming IT Operations through People, Process & Automation
- Role
- Senior Manager Dco at SITA
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
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About Rajiv Chauhan
Experienced IT Service Delivery Leader with a proven track record in managing global…
Experience
Senior Manager Dco
Aug 2023 — Present · Delhi, IN
Skills
- Business Process Outsourcing (Bpo)
- People Management
- Service-Level Agreements (Sla)
- IT Operations
- Data Center
- Cloud Computing
- Business Process Improvement
- Service Management
- Service Desk
- Hp
- Incident Management
- Vendor Management
- Call Centers
- Process Improvement
- Offshoring
- Team Management
- Bpo
- Operation
- Outsourcing
- IT Service Management
- Managed Services
- Business Process
- IT Outsourcing
- Customer Satisfaction
- Crm
- Itil
- IT Strategy
- Operations Management
- Resource Management
- Sla
- Itil Certified
- IT Management
- Problem Management
- Pmp
- Management
- Service Improvement
- Call Center
- Transition Management
- Pre-Sales
- Customer Relationship Management (Crm)
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