Rajiv Chauhan
Re-engineering, Digital Transformation, Chief of Staff, Ex-UHG, Ex-Amex
- Role
- Director Ops Strategy at Optum
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rajiv Chauhan
Driving End-to-End Assessment, Process Simplification & Elimination, Automation & Robotics, Cost Optimization, Experience Enhancement, Quality Improvement, Operating Model Change, System Fix & Integration etc- As head of Re-engineering team, I was responsible to develop & drive the Transformation Roadmap for a Business Unit with FTEs and an annual savings target of $20 M. My team of 25+ Process Consultants and Black Belts was based out of 3 countries (India, Philippines & US)- Did a Chief of Staff stint for a 6,500+ FTEs Back-office Operations. It exposed me to multiple facets of running ops including Strategy Planning, Performance Management Framework, P&L Management, Variable Pay-out Design, Organization Structure etc- During early part of career, my stints as (i) Software Engineer (ii) Process Black Belt & Product Owner have laid down a strong foundation to lead teams and drive cross functional initiatives - Firm believer in the Power of Relationships, Collaboration and Performance. Stakeholders rate me high on Accountability, Execution and Perseverance
Experience
Director Ops Strategy
Apr 2023 — Present · Gurgaon, IN
Education
Delhi College of Engineering
Engineer’s Degree, Electrical, Electronics and Communications Engineering
1998 — 2002
Indian School of Business
Executive Education, Strategy and Future Leadership
2019 — 2020
XLRI Jamshedpur
Master of Business Administration (M.B.A.), Marketing & Finance
2005 — 2007
Skills
- Business Process Re-Engineering
- Business Development
- Program Management
- Information Technology
- Cost Management
- Continuous Improvement
- Cross-Functional Team Leadership
- Team Management
- Business Strategy
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