Rajiv Castellino
Chief Technology Officer @Marcus Hotels & Resorts
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WORK HISTORY
Chief Technology Officer @Marcus Hotels & Resorts
Milwaukee, WI, US
Oversee and implement evolving technology solutions around digital, commerce, and data warehouse structure for Marcus Hotels & Resorts. Partnered closely with operations and marketing to define and execute successful revenue streams through defining the appropriate solutions and tech stack. Mentor to a diverse team of project management, help desk, senior network, infrastructure, application & security engineers to drive success and build scalable solutions. Own all technical development including architecture, design, vision, data, QA, research and analysis, security, and data protection. Co-led with marketing the evaluation and implementation of a new NPS survey system, email service provider, data warehouse/CRM, and loyalty platform. Re-structured the IT Hotels team working with the strongest associates and increasing bench strength without additional cost or head count. Continue to maintain a cloud first vision, while stabilizing under-performing solutions at all hotels while reducing costs and enhancing user & guest experience. Negotiated a 63% discount on new, secure, state-of-the art network solution, providing the team a single management solution which improved overall efficiencies. Structured and negotiated all system vendor contracts and adhered to Sarbanes and Oxley compliance as well as PCI certification.
EDUCATION
Symbiosis Institute of Business Management, Pune
Master of Business Administration (M.B.A.), Marketing and Finance
The University of Dallas
MBA, MIS
SKILLS
ABOUT RAJIV CASTELLINO
Transformational Leader aligning technical strategy with operations that drive revenue, maximize efficiencies, and reduce costs. Establish systems standards and operating procedures enforcing consistency across the organization. Work with an entrepreneurial spirit and integrity and is recognized as a trusted business partner who drives success.An accomplished business veteran, with strong ethical values and diverse experience, have held a variety of management positions throughout my career, integrating IT into business. In addition to being a speaker at different hospitality conferences and symposiums, I have served on Technology and Customer Advisory boards as well as served on the DC/MD/VA chapter of the Hospitality Financial and Technology Professional Association.Contact information: r••••••••@gmail.com
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