Raj Raja
- Role
- Information Technology Operations Analyst at Aurora Systems Consulting, Inc
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Raj Raja
IT Operations & Service Delivery Leader with 18+ years of experience optimizing…
Experience
Information Technology Operations Analyst
Aurora Systems Consulting, Inc
Jan 2024 — Present · Maharashtra, IN
Delivered day‑to‑day IT infrastructure support, proactively monitoring systems and resolving incidents with 20% faster turnaround, ensuring minimal downtime.Reviewed and acted on security alerts, mitigating potential threats and maintaining a secure IT environment.Streamlined user account management, reducing setup time by 20% and improving accessibility, boosting productivity.Implemented robust asset tracking, achieving 98% inventory accuracy and cutting IT maintenance costs by 15%.Participated in business continuity and disaster recovery planning, co‑developing and testing recovery procedures.Managed O365 license allocation, reducing costs by 20%, and automated monitoring tasks via Zapier, improving response times by 20%.
Skills
- A+ Certified
- Information Technology
- Windows
- Network Administration
- Contract-to-Hire
- Windows Server 2003
- Antivirus
- Security+
- Firewalls
- Ceh
- Networking
- Software Installation
- Windows 7
- Windows Xp
- System Deployment
- Laptops
- Xp
- Windows Server
- Vpn
- Network Security
- Integration
- Troubleshooting
- Security
- Software Documentation
- Testing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.