Rajini Kumar
Operations, WFM & Service Delivery Management | Project & People Leadership.
- Role
- Business Process Manager at 安进
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rajini Kumar
A seasoned Service Operations and Delivery Management professional with over 20 years of experience in IT Service Management (ITSM) and project governance. My career has been dedicated to driving digital transformation and enhancing customer satisfaction through strategic resource allocation and continuous service improvement. I thrive in high-performance environments and have a proven track record of leading cross-functional teams to achieve operational excellence.Throughout my career, I have successfully managed complex projects from inception to deployment, ensuring alignment with business objectives. I am passionate about leveraging technology and process automation to optimize service delivery and improve performance metrics. My expertise in stakeholder communication and risk management has enabled me to foster strong relationships and drive collaboration across departments.
Experience
Business Process Manager
Mar 2026 — Present
Education
Mahaveer Academy of Technology and Science University
Bachelor of Computer Application
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