Rajib Dutta
Team Lead at Amazon
- Role
- Project Manager Team Lead at Amazon
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Rajib Dutta
Results-driven and detail-oriented professional with over 4 years of progressive experience at Amazon across customer support, operations, and process improvement roles. Currently serving as a Senior Process Specialist, I specialize in deep-dive analysis, SOP refinement, and cross-functional collaboration to drive efficiency, eliminate defects, and elevate customer experience.With a foundation in Computer Science and a Lean Six Sigma Yellow Belt, I bring a data-driven mindset to problem-solving. Whether it’s mentoring new hires, leading quality assurance initiatives, or optimizing workflows through SQL and Excel, I thrive in fast-paced environments where continuous improvement and customer obsession are key.
Experience
Project Manager Team Lead
May 2025 — Present · Kolkata, IN
End-to-end project ownership from initial assignment through successful delivery, including resourceallocation, performance monitoring, and maintaining quality standards within designated timelinesFunctioned as primary intermediary between leadership and team members, facilitating effectivecommunication, documenting best practices, and implementing process improvements to enhanceoperational efficiencyDelivered $1.5M+ in cost savings by eliminating contacts through targeted processimprovements and data-driven optimization strategies
Education
Calcutta University, Kolkata
Bachelor's degree, Computer Science
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