Raj G Ghosh
- Role
- Bank of America at American Express
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Raj G Ghosh
Passionate Business Transformation Strategy leader with over 22 years of experience…
Experience
Bank of America
Present
Skills
- Budgets
- Six Sigma
- Process Improvement
- Business Process Design
- Operations Management
- IT Operations
- Vendor Management
- Business Process Mapping
- Process Governance
- Quality Assurance
- Quality Management
- Quality Center
- Quality Auditing
- Customer Service
- Customer Experience Management
- Service Delivery
- Itil
- Project Staffing
- Project Management
- Performance Metrics
- Key Performance Indicators
- Software Documentation
- Troubleshooting
- Project Planning
- Change Management
- Management
- Performance Management
- Requirements Analysis
- Sdlc
- Process Management
- Leadership
- Business Process
- Software Project Management
- Process Engineering
- Business Analysis
- Telecommunications
- Programme Governance
- Operational Excellence
- Bpo
- Sla
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