Rajeshwari Mukherjee

About Rajeshwari Mukherjee

Operations, Logistics, & Data Analytics Leader | Driving Efficiency in Last Mile Large Ops (Jharkhand & Bihar)As an Operations Executive at Flipkart, I specialize in driving operational excellence and enhancing customer satisfaction across the Jharkhand and Bihar Cluster for Last Mile Large Operations. My core focus is on ensuring the seamless execution of hub operations, managing key performance indicators (KPIs) for both states, and strategically partnering with 3PL vendors.Key Impact Areas:•Loss Minimization: Dedicatedly working on fraud prevention and loss metrics, significantly minimizing related issues at the hub level across North Bihar & Jharkhand.•Data-Driven Decisions: Spearheading Data Analytics for all critical Business Metrics within the Last Mile Large Operations Cluster to identify inefficiencies and optimize performance.•Vendor & Logistics Management: Expertly managing 3PL and internal vendor relations to ensure a robust and efficient logistics pipeline.Prior Experience & Core CompetenciesMy background is rooted in ensuring quality and optimizing supply chains in demanding environments.C.P. Milk & Food Products Pvt. Ltd.(Lucknow, UP): Managed primary logistics and provided essential support for field teams, ensuring smooth alignment with head office strategy in the milk procurement sector.Quality Assurance & Supply Chain: Possessing a strong foundation in QA/QC, I have extensive experience in maintaining raw milk quality across a network of 18 chilling centres. My expertise includes operational management and fostering strong vendor relations, particularly with transporters, to maximize supply chain efficiency.Beyond Work, I am passionate about continuous learning and creative pursuits. In my free time, you\'ll find me immersed in reading and writing, expressing creativity through painting and sketching, or finding inspiration in singing and exploring nature.Always eager to connect with like-minded professionals to discuss supply chain optimization, data-driven operations, and new industry opportunities!

Experience

1. Executive Hub Operations

   Flipkart

   Nov 2024 — Present · Dhanbad, IN

   As an Executive in Hub Operations, responsible for overseeing the smooth execution of last-mile operations. Focused on maximizing workforce productivity, ensuring compliance with environmental regulations and statutory requirements. Accountable for hub performance reporting and consistently driving improvements to minimize error rates in operations management.•Overseeing CXNS project for LML Jharkhand/Bihar currently.• Handling Customer Experience Score for Large Operations Jharkhand/Bihar currently.• 3PL Vendor & Stakeholder management and overseeing hub operations of 3PL across Jharkhand• Working over Loss metrics and minimizing Fraud losses all over Jharkhand & Bihar Location• Data Analytics of all Business Metrics of Last Mile Large Operations in North Bihar -02 / Jharkhand region

Education

• De Nobili School

  Higher Secondary, Biology/Biological Sciences, General

  2015 — 2017

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Master of Business Administration - MBA, Operations and Data Science

• Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS)

  Bachelor's degree, Animal/Livestock Husbandry and Production/Dairying

  2018 — 2022