Rajesh Soy

About Rajesh Soy

Principal Group Engineering Manager guiding the full cloud-desktop stack for Azure Virtual Desktop & Windows 365—infrastructure, Business Intelligence, SRE, compliance, and security—so millions of users stay productive 24 × 7.• Platform + SRE ownership: focused on a unified observability stack, automated change controls, and 24 × 7 playbooks—delivering 99.99 % availability and 50 % faster MTTE.• Global scale: responsible for expanding service footprint to multiple Azure regions, including sovereign & government clouds.• Security & compliance: led EO 14117 response, external audits, and secure-by-design work—cut audit findings 60 %.• Windows Autopatch: grew coverage 10× with zero Sev-1 regressions.• Innovation: holder of 7 U.S. patents (Windows System Restore, hierarchical update distribution (Windows Update), Intune Conditional Access).• 2024 Microsoft Global Hackathon Champion—created a Local Bing Image Generator that lets customers without social-media accounts personalize content with on-device prompts.I lead by Model · Coach · Care—setting a clear bar, investing in growth, and fostering psychological safety. Since becoming a single parent in 2017, resilience and empathy have become core to how I run teams and deliver reliability.Board & community roles• Board Vice-President, Amrita-Seattle — guiding programs for 800+ children across India, Nepal & Washington.• President, IIT Bombay Heritage Foundation – Seattle — launched the chapter’s first alumni portal; honored with the 2024 Distinguished Chapter Service Award.• Leadership donor & award sponsor, Tasveer Film Festival — supporting 15 K attendees and $150 K in filmmaker grants each year.

Experience

1. Principal Group Engineering Manager Microsoft (Redmond, Wa)

   Microsoft

   Aug 1997 — Present · Redmond, WA, US

   I run the cloud engine that keeps Azure Virtual Desktop & Windows 365 desktops online and compliant—world-wide, round-the-clock.Current charter• Service Infrastructure and Business Intelligence — unified observability, automated change gates, 24 × 7 playbooks;~99.9 % SLA while cutting MTTE 50 %.• Regional expansion — onboarding new Azure regions (incl. sovereign & gov clouds) with zero Sev-1 regressions.• Security & compliance — led EO 14117 response, closed audits, built secure-by-design guardrails; findings down 60 %.• Core services — service engineering platform, business intelligence data lake, end-to-end deployment automation and modern CI/CD that move code to cloud safely—and fast.Milestones that still power Microsoft’s AI-first stack• System Restore (Windows ME ’99-’01) — rollback engine safeguarding Windows devices • US 6,802,025 B1• WU v2 → WSUS (’01-’07) — mass-scale patching & ring-based servicing • US 7,676,565 B2 · US 7,853,609 B2 · US 8,245,218 B2• WSUS → SCCM → Intune (’07-’21) — cloud lift, Conditional Access for modern management • US B2• Windows Autopatch (’21-’24) — coverage 10 × with zero critical regressions; foundation for unified cloud-managed services.• Local Bing Image Generator (2024 Hackathon win) — on-device images for customers without social media.Leadership mantra — Model · Coach · CareI set the technical bar (Model), craft guided stretch work (Coach), and protect psychological safety (Care). Resilience learned as a single parent since 2017 has helped grow engineers from early career to Senior, Principal, and Partner while sustaining an inclusive, high-ownership culture that ships reliable cloud software at global scale.

Education

• Indian Institute of Technology, Bombay

  B.Tech, Computer Science

  1988 — 1993

• Indian Institute of Technology, Bombay

  M.Tech, Computer Science

  1994 — 1997

Skills

• Object Oriented Design
• Testing
• Test Automation
• Web Services
• Technical Leadership
• Visual Studio
• Distributed Systems
• Windows Azure
• Debugging
• System Architecture
• .net Framework
• C#
• .net
• Multithreading
• Software Development
• Scrum
• Agile Project Management
• Microsoft Azure
• Software Design
• Agile Methodologies
• Management
• Cloud Computing
• Group Policy
• Design Patterns
• Perl
• Win32 Api
• Software Project Management
• Enterprise Software
• Javascript
• Wsus
• Scalability
• Software Engineering