Venkata Sai Rajesh Soma
Observability Engineer @Tata Consultancy Services
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WORK HISTORY
Observability Engineer @Tata Consultancy Services
Charlotte, NC, US
As an Observability Engineer at Tata Consultancy Services, leading monitoring initiatives for Experian’s enterprise cloud platforms, I design and implement scalable telemetry frameworks using Dynatrace across globally distributed Kubernetes (EKS) environments supporting mission-critical financial data services.Within the Experian engagement, I drive full-stack observability by deploying Dynatrace OneAgent across microservices-based architectures handling high-volume credit and data processing workloads. I architect developer-centric dashboards using Grail and DQL, enabling real-time visibility into application health, API performance, and infrastructure reliability across 500+ services.My work includes implementing distributed tracing across interconnected microservices, integrating custom AWS telemetry for enhanced infrastructure intelligence, and building deployment-aware monitoring models to assess performance impact before and after production releases.To improve signal precision and operational efficiency, I design structured tagging and segmentation strategies aligned with Experian’s multi-environment architecture, leveraging Davis AI to enable intelligent alerting, reduce noise, and accelerate root cause analysis. These efforts strengthen reliability engineering maturity and contribute to measurable MTTR reduction across production environments.
EDUCATION
Oklahoma Christian University
Master of Science in Engineering
Balaji Institute of Technology and science
Electronics and Communication Engineering
ABOUT VENKATA SAI RAJESH SOMA
I am a seasoned Splunk Engineer with 5+ years of hands-on experience in designing, configuring, and managing Splunk Enterprise environments across Windows and Linux platforms. My expertise spans multiple Splunk versions (7.2 to 9.x), including clustering, distributed deployments, and performance optimization.I specialize in building scalable monitoring solutions, from configuring indexers, search heads, and deployment servers to creating dynamic dashboards and advanced alerting systems. I have a deep understanding of Splunk architecture, data normalization using CIM, and leveraging Data Models to accelerate reporting and analytics.Alongside Splunk, I have practical experience with Dynatrace full-stack monitoring, including OneAgent deployment, Synthetic Monitoring, Davis AI, OpenTelemetry integration, and Real User Monitoring (RUM). I have led migration efforts from Splunk to Dynatrace, enabling enhanced observability and proactive issue detection.My work involves integrating Splunk with cloud environments like AWS, managing data ingestion pipelines with tools like Cribl and Fluentd, and ensuring secure access through LDAP/Active Directory-based RBAC. I am proficient in managing Splunk\'s knowledge objects, premium apps like Enterprise Security and IT Service Intelligence, and automating workflows to improve operational efficiency.I thrive in collaborative, fast-paced environments where data-driven decisions are critical, and I’m passionate about using monitoring technologies to deliver real-time insights that keep business-critical systems reliable and secure.
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