Rajesh Reddy
VP - Healthcare at Firstsource | Strategy, Operations & Relationship Management Executive | Digital Transformation | Change Management ! Solutions & Pricing
- Role
- Vice President Healthcare at Firstsource
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Rajesh Reddy
I am a seasoned executive with over two decades of experience at the intersection of…
Experience
Vice President Healthcare
Nov 2022 — Present
Provide strategic direction, operational leadership, and technical expertise to successfully manage account relationships with leading health plans and drive seamless delivery of best-in-class BPaaS and BPO solutions. • Work cross-functionally with globally distributed operations and technology teams across India, the Philippines, and the US to drive solutioning for new products and services, ensure timely solutions delivery, and promptly resolve issues and escalations. • Manage the entire sales cycle with strategic accounts, including opportunity identification, client engagement, RFI and RFP responses, product demonstrations, analyst briefings, contract negotiations, solutions deployment, and post-implementation support. • Leverage strong analytical, problem-solving, and relationship-building skills to successfully lead contract negotiations for high-value digital transformation deals while driving process reengineering, improvement, and automation efforts to streamline solutions delivery.
Education
Osmania University
Master of Computer Applications (MCA), Computer Science
2001 — 2004
Kakatiya University
Bachelor of Science (B.Sc.), Mathematics and Statistics
1998 — 2001
Skills
- Crm
- Team Management
- Bpo
- Transition Management
- Team Building
- Outsourcing
- Change Management
- Operations Management
- Strategy
- Management
- Pre-Sales
- Business Analysis
- Process Management
- Project Planning
- Requirements Analysis
- Service Delivery
- Vendor Management
- Analytics
- Business Strategy
- Process Excellence
- Business Process
- Account Management
- Project Management
- Program Management
- Offshoring
- Employee Engagement
- Process Consulting
- Quality Assurance
- Performance Management
- Consulting
- Resource Management
- Relationship Management
- Global Delivery
- Business Process Re-Engineering
- Process Improvement
- Management Consulting
- Mis
- Talent Acquisition
- Business Process Improvement
- Leadership
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