Rajesh Mulik
IT LEADERSHIP | SAP AND INFRA SERVICE DELIVERY | BUSINESS GROWTH | SAP BASIS EXPERT
- Role
- Senior SAP & Infra Service Delivery Manager at Atos
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rajesh Mulik
Senior IT and SAP Service Delivery Professional with 30 years of experience of working with multinational organizations with multi-global presence. Track record of scaling up, turning around, and heading BU/Practices on both national and international level and delivering on revenue, service management, and technical objectives. Drive large and complex programs in multi-vendor environment from end-to-end, with focus on building corporate competencies and providing strategic direction. Domain experience includes SAP Application Management Support, SAP Service Delivery Management, SAP Technical Delivery & Execution, and more.
Experience
Senior SAP & Infra Service Delivery Manager
Aug 2015 — Present · Mumbai, IN
Managed the Service delivery of SAP AMS, SAP basis & Infrastructure support services and the monitoring and maintenance of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts.People management of cross-functional team of 125+ members Coordinated digital transformation project from ECC on prem to S/4 HANA Azure cloud (Bluefield migration) Coordinated ECC, BW, Portal & PO Technical upgrades.Coordinated Data centre migration (from one location consolidated to Centralised location)Managed various support (Infra, SAP Technical & Functional) teams & third-party support vendors (Linux Subscription Extension, Dell Support Extension for PowerEdge Server, Brocade Switches etc).Interacted with various support (SAP Technical & Functional) teams & third-party support vendors (Linux Subscription Extension, Dell Support Extension for PowerEdge Server, Brocade Switches etc).Assisted in the negotiation and representation, on behalf of the employing organization, with both external and internal suppliers/vendors and users/clients.
Education
Welingkar Institute of Management
Master's degree, Information Management
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