Rajesh Menon
Risk Management | Debt Collection | Fraud Control ICompliance & Governance
- Role
- Head-collection Strategies, Front End & Projects at Axis Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rajesh Menon
A dynamic professional with over 29 years of experience in Banking & Financial Sector…
Experience
Head-collection Strategies, Front End & Projects
Sep 2020 — Present · Mumbai, IN
Heading the Front End vertical handling early buckets for Collections across Retail Assets & Credit Card vertical for the Bank.• Driving all Key System and Digital initiatives for the Collection unit.• Management / upgradation / enhancement of Collection system.• Managing complete life cycle of vendor management from onboarding of vendor, ongoing evaluation & discontinuation.• Vendor Billings, Provisions, Cost Management for Collection & FCU unit. • Setting up the Process & Governance unit for the Collections unit with a focus on ensuring key vendor outsourcing risks and processes associated with the Collections function are monitored.• Training of all Collection staff in close co-ordination with the L&D unit of the Bank and additionally driving training of all outsourced agencies & Call Centres associated with the Collection process.• Complaint management including Regulatory reporting for the Collection unit.• Settlement process & all linked Regulatory reporting for the unit.• Handling all Compliance & Audit related actionable for the Collections unit including adherence to all Regulatory framework Guidelines and ensuring implementation of all directions from time to time.
Education
Ramnarain Ruia College
BSc, Science
1990 — 1993
Skills
- Credit
- Credit Risk
- Mis
- Portfolio Management
- Loans
- Credit Cards
- Financial Risk
- Debt Management
- Banking
- Risk Management
- Retail Banking
- Credit Analysis
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