Rajesh Veeramallu

Cloud Engineer @埃森哲

Hyderabad, IN

Providing technical support for cloud infrastructure and services (e.g, compute, storage, networking, IAM) across AWS / Azure / GCPTroubleshooting and resolving customer issues related to cloud performance, connectivity, access, and deploymentsMonitoring cloud environments using tools like CloudWatch, Azure Monitor, or Stackdriver, and responding to alerts and incidents promptlyAssisting with incident management, root cause analysis (RCA), and providing clear resolution updates to stakeholdersSupporting deployment pipelines and investigating CI/CD failures in tools like Jenkins, GitLab, or Azure DevOpsWriting and maintaining scripts using Python, Shell, or PowerShell to automate recurring support and diagnostic tasksAssisting teams with cloud best practices, cost optimization, and performance tuningManaging user permissions, roles, and security policies through IAM, RBAC, or Active Directory integrationCollaborating with product, DevOps, and engineering teams to reproduce, test, and escalate complex issuesDocumenting solutions, FAQs, and support playbooks to improve knowledge sharing and response times

D.N.R. (A) COLLEGE

B.COM(COMPUTER APPLICATION)