Rajesh Umachandran
Senior Manager @Tata Communications Transformation Services (TCTS)
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WORK HISTORY
Senior Manager @Tata Communications Transformation Services (TCTS)
Chennai, IN
Leads global telecom service delivery, ensuring efficient operations and outstanding customer experience. Manages cross-border projects, aligns stakeholders, and drives timely execution of customer requirements:• Fibre design & deployment• Structural Engineering (Telecom Towers)• Project Planning & execution• Budget and Cost control• Quality & Compliance• Resource management• Process Improvement/re-engineering• Stakeholder/Supplier management
EDUCATION
Bharathidasan University
Bachelor of Engineering (B.E.), Electronics and Communication Engg
Alagappa university
Master's Degree, Technology Management
Boys Higher Secondary school
SSLC
SKILLS
ABOUT RAJESH UMACHANDRAN
Professional with over 20 years of experience in the telecom industry, delivering optical design and Infrastructure Engineering services to customers across Europe, ANZ and NAM regions. Areas of expertise include optical network design, deployment, budgeting, delivery management, GIS-based inventory updates, and telecom structural engineering.Proficient in driving service excellence through process automation, supplier KPI/SLA management, and continuous improvement initiatives. Demonstrates strong capabilities in stakeholder engagement, resource planning, P&L oversight, solution design, and pre-sales support.Successfully led RFQ/RFP responses, aligning tailored solutions to client requirements and contributing to new business acquisition.
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