Rajesh Subramanian
Digital Transformation Strategist | Pioneering Change in BFSI and Legal Compliance | Operations Maverick | Driving Efficiency & Excellence for 20 Years | Lean Six Sigma | Leadership Visionary | Customer Experience
- Role
- Director Process Excellence at Chargeback Gurus
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Rajesh Subramanian
BA Corp, MFM, 24+ Yrs exp in Corporate & Retail banking & partly Investment banking• Payments & Investigation - SWIFT, Nostro & Vostro, Bank Reconciliation, Account Opening, Maintenance, Closure & Bereavements – Both Retail & Corporate customers, KYC and AMLCurrently in Chargeback Domain specific to Merchant side assistance and closely working with multiple processors for recovery.• Exposure in Tax & Compliance & Tech services including Company Incorporation, GST Registration & Filings, Accounting, Bookkeeping & Compliance, Intellectual Property which includes Trademark Registration, Opposition, Objection and Website and logo design. • B2B & B2C segment is also managed as part of the overall vertical, includes, Name change, FSSAI, Shops & Establishment, ISO Certification, MSME, IEC & Payroll & Allied Services, like PF, ESI, PT & ITR filings.• Acquired high-level understanding of various banking processes such as Global Payments & Cash Management, Corporate & Financial Institutional Account services and Capital market – Loans syndication.• Result driven professional with over 24 years of experience in Operations Management, Business process transformation and improvement, Quality assurance, Project management and Customer Experience and Excellence (CXX)• Six Sigma Green belt certified with proven experience in successful completion of quality improvement projects. Robotics process automation as part of the efficiency drives within the organization goal• Managing projects involving End to end project management
Experience
Director Process Excellence
Jan 2024 — Present · Chennai, IN
Education
Vanavani matriculation, IIT Madras
12th standard, International Business/Trade/Commerce
1997 — 1998
University of Madras
Bachelor of Arts (B.A.), Banking, Corporate, Finance, and Securities Law
1998 — 2001
Pondicherry University
MFM, Finance, General
2001 — 2003
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