Rajesh Srinivasan

About Rajesh Srinivasan

With 22 years of experience in the dynamic field of Information Technology, I have honed my skills across IT operations management, system and network administration, system architecture, data center operations, IT infrastructure management, and incident recovery. My career has been marked by a commitment to ensuring stability, efficiency, and innovation in IT service delivery.Currently, I am serving as the Operational Manager at JSW Steel Ltd, Dolvi, Salav, Anjar - Works. In this role, I am entrusted with the responsibility of managing Information Technology, System & Storage Management, and Data Center Operations. Reporting directly to the Group CIO / COO, I lead initiatives that maintain 99.95% uptime across a complex infrastructure that includes over 140 servers and 7 enterprise storage units supporting the steel, cement, and port business verticals.Key Areas of Expertise-• IT Operations Management: Overseeing day-to-day IT operations, ensuring robust and reliable IT services.• System and Network Administration: Managing and optimizing system and network infrastructure for peak performance.• System Architecture: Designing and implementing scalable and secure IT systems.• Data Center Operations: Maintaining high availability and reliability of data center resources.• Incident Recovery (P1/P2): Leading critical incident recovery efforts to minimize downtime and impact on business operations.• Service Management: Implementing ITIL best practices to enhance service delivery and customer satisfaction.Professional Highlights:• Successfully maintained 99.95% uptime for a diverse IT environment, ensuring continuous support for critical business operations.• Led cross-functional teams to align IT strategies with organizational goals, driving efficiency and performance improvements.• Managed large-scale IT projects, from planning and implementation to monitoring and evaluation, ensuring timely delivery and adherence to quality standards.• Implemented comprehensive incident recovery plans, significantly reducing resolution times for high-priority incidents.Certifications-• Certified Information Systems Security Professional (CISSP)• ITIL Foundation Certification• Cisco Certified Network Associate (CCNA)• Microsoft Certified Systems Administrator (MCSA)Personal Attributes-• Strong analytical and problem-solving skills• Proven leadership and team management capabilities• Proactive and results-driven approach• Effective communication and collaboration skills• Commitment to continuous improvement and professional development

Experience

1. Sr Manager IT Operations & Projects

   JSW

   Jul 2006 — Present

   Review and Planning- Conduct daily assessments of IT and Operational Technology (OT) infrastructure for optimal performance- Align IT and OT resources with production demands in collaboration with production managers- Analyze performance metrics to identify potential bottlenecks- Develop and maintain contingency plans and disaster recovery procedures- Monitor IT and OT support mechanisms to address issues promptly- Update infrastructure configurations, hardware, and software as needed- Work with cross-functional teams on upgrades, optimizations, and security enhancements- Document operations and metrics to track progress and communicate with stakeholders.Vendor Management- Identify and evaluate potential vendors based on requirements, budget, and quality- Negotiate contracts, SLAs, pricing, and delivery schedules with vendors- Set clear expectations and performance metrics for vendor deliverables- Conduct performance assessments through audits and feedback sessions- Address issues related to vendor performance and compliance- Foster positive relationships with key vendor contacts- Stay informed about industry trends and best practices- Collaborate with internal stakeholders to ensure alignment with policies and regulations.System Maintenance and Improvement- Implement proactive maintenance schedules for IT and OT assets- Use tools to monitor key performance indicators (KPIs)- Analyze total cost of ownership (TCO) to identify cost optimization opportunities- Conduct audits of infrastructure to identify risks and bottlenecks- Prioritize maintenance tasks based on risk assessments and business priorities- Implement best practices for system maintenance, including ITIL frameworks- Evaluate emerging technologies to modernize infrastructure- Prepare reports on TCO trends, cost-saving initiatives, and efficiencies for senior management.

Education

• Anna University

  Diploma In Computer Technology

  1999 — 2002

• Cheonggang Academy

  Diploma