Rajesh Shukla

About Rajesh Shukla

As the GM of Sales Digitalisation and Automation at Vodafone Idea Limited, I lead multiple automation and digital transformation initiatives that enhance the efficiency and effectiveness of the sales and distribution network across India. I have 17+ years of experience as a delivery-oriented program and project manager with strong project delivery skills working under ambiguities and pressure situations.I have proven ability and expertise in managing end-to-end development of software products from requirement analysis, system analysis, solution designing, documentation, implementation, maintenance and production support. I also have experience in providing technology solutions across multiple verticals and functions, operational management with focus on continuous improvement process, business continuity plans, procedures, and service level agreements for business excellence. I hold ITIL V3 Foundation and Oracle Developer 8i certifications. I am passionate about driving innovation and transformation in the telecom industry through digitalisation and automation.

Experience

1. Gm- Sales Digitalisation and Automation

   Vodafone Idea Limited

   Jul 2019 — Present · Mumbai, IN

Skills

• Testing
• IT Service Management
• Telecommunications
• Software Documentation
• Solution Architecture
• Program Management
• Oracle
• Requirements Analysis
• Agile Methodologies
• Integrated Project Delivery
• Management
• Pre-Sales
• Team Management
• Project Management
• Software Project Management
• Itil
• Sow Finalisation
• .net
• Software Development
• Project Delivery
• Integration
• Ms Project
• Product Management
• Software Design
• Program Delivery Management
• Project Planning
• Requirements Gathering
• Enterprise Architecture
• IT Strategy
• Service Delivery
• Business Analysis
• Information Technology
• Vendor Management
• Solutioning