Rajesh Shukla

Deputy Manager @Tata Consultancy Services

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Deputy Manager @Tata Consultancy Services

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Karnataka, IN

Accountable for overall client relationship, transition and service delivery management for US and Indian client supporting F&A vertical. Plan process reviews at appropriate frequency, identify process gaps and opportunities to improve. Review and access the best practice from other engagement and implement the same. Driving process improvement projects Assess risks well in advance and mitigate them to ensure on time delivery. Manage escalations on delivery issues with customer & other stakeholders. Review the process documentation on periodic basis. Forecast People requirement; define roles and responsibilities and finding the right fit for transformation projects, delivery & Audit compliance. Plan team development and capability building interventions across various levels to ensure team can deliver value to the client. Drive employee lifecycle processes such as Inductions, Performance Review, Progressions, Separations and other HR interventions as required. Participate in various leadership calls

EDUCATION

N/A

Bangalore University

Bachelor of Commerce - BCom

ABOUT RAJESH SHUKLA

Senior Finance & Operations Leader with 19+ years of global experience across Oil & Gas, Manufacturing, FMCG, Retail, and IT services. Specialized in Procure-to-Pay (P2P), vendor management, treasury, reconciliations, and automation.I have successfully led large cross-border teams, driven digital transformation initiatives (SAP, Ariba, ServiceNow, RPA, AI, chatbots), and delivered measurable business outcomes, including:$2.5M vendor credit recovery through AI-based reconciliation$2M fraud prevention savings52% revenue growth by expanding client scope and implementing forensic methodologiesSignificant improvements in KPI performance, supplier query reduction, and automation-driven efficiency gainsKnown for stakeholder engagement, change management, and global process leadership, I thrive in building resilient, cost-optimized, and compliant financial operations.

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Rajesh Shukla — Deputy Manager at Tata Consultancy Services in Bengaluru, KA, IN | Unifers