Rajesh Shahane

Experience

1. Store Manager

   KISNA

   Jul 2024 — Present

   Sales Management: Lead a team of sales associates to meet sales targets, and provide exceptional customer service.2. Inventory Management: Oversee the inventory of gold, diamonds, and other precious gemstones, including tracking stock levels, monitoring security, and managing stockroom operations.3. Customer Service: Ensure high levels of customer satisfaction, handle customer complaints, and resolve issues promptly.4. Staff Management: Recruit, train, and develop sales associates, and provide ongoing coaching and feedback.5. Visual Merchandising: Create visually appealing displays and maintain a well-organized store environment.6. Security and Compliance: Ensure adherence to company security protocols and industry regulations.7. Marketing and Promotions: Implement local marketing initiatives and promotions to drive sales and increase brand awareness.8. Financial Management: Manage store finances, including sales reporting, budgeting, and expense control.9. Product Knowledge: Stay up-to-date on industry trends, gold and diamond market fluctuations, and product knowledge to advise customers and staff.