Rajesh Puthiyaveetil
Customer Service Executive @Milliken & Company
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Executive @Milliken & Company
Mumbai, IN
Ordering raw materials for production at toll manufacturers - Ordering raw materials for re-packaging at FTWZ warehouse in India - Scheduling shipment/delivery of raw materials to toll manufacturers - Issuing purchase orders to toll manufacturers - Provide tollers with ancillary items needed (labels, pallets, etc.)- Monitor production at toller and manage schedule changes - Receive goods in SAP - Complete all SAP transactions for raw material and product moves and verify accuracy at each step in the supply chain Purchase order placements Purchase order receipts Process order confirmations Delivery creations Vendor stock relief Quality data entry - Track and reconcile vendor invoices - Schedule and manage all moves of intermediates and finished goods between toller and Milliken Plant or warehouse (physically and in SAP)- Perform physical inventory count at vendor location and off-site warehouses and manage accuracy (reconcile)- Work directly with customer service to quote deliveries and set up customer shipments from toll manufacturers - Work with Business Supply Chain to implement SAP material masters - Serve as back-up for customer service, including communications with customers and order entry, order shipment Sales and Sales support Understanding of sales function Supports the Sales for achieving the targets Supports by checking sales forecast VS orders received. Supports the sales team with relevant information on customers. Logistic Activities - Co-ordinate for export and import shipment clearance with service providers - Check document and work closely with Accounts team for document storage, filing - Review customer master data and updating existing, after checking the validity of supporting materials. Quality System: Actively fulfils the requirements of ISO system and supports a constant process improvement.
EDUCATION
Sathaye College
Bachelor of management studies
Export Trade and Training Institute
Advanced Certificate in supply chain and logistics, Logistics, Materials, and Supply Chain Management
SKILLS
ABOUT RAJESH PUTHIYAVEETIL
Enthusiastic and adaptable professional with strong communication skills and knack for problem-solving. Skilled in building rapport and handling customer queries with patience and efficiency. Eager to leverage experience in team collaboration and conflict resolution to enhance customer satisfaction. Ready to bring positive attitude and commitment to delivering exceptional service.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.