Rajesh Poojary

Manhattan OMS and Active Omni Techno Functional ConsultantManhattan WMS Techno Functional ConsultantManhattan Labor Management Consultant,RPA UiPath Developer

Role
Senior Consultant at Infosys
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Rajesh Poojary

Production Support Lead and Manhattan OMS/DOM + Manhattan Active Omni (MAO) consultant with 12+ years stabilizing retail order management and supply chain platforms.Delivered 100% SLA compliance for incident response and resolution during onsite coverage hours (vs 98% target), handling ~15–20 priority P1/P2 tickets per month (peaks up to ~30).4 years onsite in Canada leading a 15-member offshore team; coordinated with Manhattan vendors during MAO implementation and data migration, and owned SIT/UAT + Jira-based defect triage to prevent outages across 4 peak seasons and multiple brands.CORE SKILLSManhattan Platforms: Manhattan OMS/DOM, Manhattan Active Omni (MAO), Manhattan PKMS/WMi, Manhattan LMS, WMOSProduction Support: P1/P2 incident triage, war-room leadership, stakeholder communication, SLA/MTTR tracking, RCA, problem management, change/release supportOMS / Omni-Channel: Order lifecycle, sourcing & allocation, ATP/promising, inventory visibility, fulfillment exceptions, cancellations, returns/exchangesImplementation & Vendor Management: MAO implementation support, data migration coordination, interface validation, cutover readiness, vendor engagementQA Leadership: SIT/UAT ownership, regression & interface testing, test strategy, risk-based testing, defect management (Jira)Tools: ServiceNow, Ivanti, Jira, Confluence, SQL Developer, PuTTY, WinSCP

Experience

  1. Senior Consultant

    Infosys

    Nov 2021 — Present · Vancouver, BC, CA

Education

  • Don Bosco Institute of Technology (D.B.I.T)

    Bachelor of Engineering - BE, Computer Science

Skills

  • Hawkeye
  • Db2
  • Ibm Iseries
  • Rpg Free
  • Sql
  • Manhattan Pkms Wmi/Wmos
  • Cics
  • Ibm Db2
  • Sql Db2
  • Jcl
  • C
  • Rpg
  • Aldon
  • Clle
  • C++
  • Ilerpg
  • Vsam
  • Cobol

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Rajesh Poojary — Senior Consultant at Infosys in Bengaluru, KA, IN | Unifers