Rajesh Pole
Associate Manager, Accenture Operations
- Role
- Associate Operations Manager at Accenture in India
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Associate Operations Manager
Aug 2017 — Present · Mumbai, IN
Education
DURGADEVI SARAF INSTITUTE OF MANAGEMENT STUDIES, MUMBAI
Master of Business Administration (MBA)
2012 — 2015
University of Mumbai
Master's degree
2010 — 2012
Holy Family High School, Andheri
SSC
1998 — 1999
Skills
- Analytics
- Sla
- Telemarketing
- Transition Management
- Management
- Relationship Management
- Outsourcing
- Ivr
- Service Delivery
- Business Analysis
- Process Improvement
- Quality Assurance
- Bpo
- Strategy
- Vendor Management
- Contact Centers
- Six Sigma
- Operations Management
- Leadership
- Inbound Marketing
- Avaya
- Customer Satisfaction
- Call Centers
- Screening
- Business Process Improvement
- Process Management
- Project Planning
- Call Center
- Talent Acquisition
- Offshoring
- Soft Skills
- Business Process
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Team Management
- Performance Management
- Crm
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