Rajesh Peter Dsouza

About Rajesh Peter Dsouza

Working as Senior Program Manager at T-Mobile for Digital Web and Mobile iOS/Android consumer applications, and Wireless Technologies - Billing, Engineering and IoT products including T-Vision TV streaming services, Home Internet, Hulu, Paramount, Apple TV, and SyncUP Wi-Fi drive.Proficiency in Healthcare IT with comprehensive knowledge on Epic systems and interfaces. Worked as Senior Program Manager at Kaiser Permanente on Healthcare Information Technology and accountable for project management for the Epic Hyperspace 2017 Disaster Recovery solutions to support the Kaiser Permanente Washington Epic healthcare ecosystem components in alignment with the Kaiser Permanente National standard. Worked as Technical Program Manager at Microsoft and accountable for delivery and operations of Cloud based Channel Management Services for Microsoft 365, OneDrive, Outlook, and Skype for Business.Versatile project leader with expertise in Agile/Scrum/Kanban methodologies, JIRA, SDLC, and QA/Development strategies.Experience facilitating project stakeholder meetings, defining project scope, forecasting project budget, scheduling, project documentation/reports, and software demonstrations. Ability to manage technical teams, manage short deadlines, prioritize multiple projects, lead testing efforts of small to large-sized projects.Experience coordinating teams of onsite/offshore service model, participating in project risk assessment/mitigation, and in preparing requirements traceability matrix/RACI.Collaborating with multiple stakeholders to engage customer relationship management practices and cross functional requirements.Microsoft Certified Professional and Microsoft Specialist in \"Windows Server Virtualization Hyper-V and System Center/Azure products\"

Experience

1. Senior Program Manager

   T-Mobile

   Jul 2019 — Present · US

   Provide project management support for T-Mobile Digital Web and Mobile iOS/Android applications, IT processes and control assessments, and Wireless Prepaid & Postpaid technologies - Billing, Purchase, Engineering and IoT products including T-Vision streaming services, Home Internet, Hulu, Netflix, Paramount, Apple TV, and SyncUP Wi-Fi drive.• Worked on Streaming Conversion project to migrate 5 million Sprint customers into T-Mobile billing system, worked with UX design team to finalize the UI experience, schedule the migration in a phased approach and monitor the target migration completion using Power BI reports, provide the daily status report to the stakeholders on up-to-date migration status, and identify risk in migration and mitigation solutions. • Facilitate the creation of the project charter and examine project related technical documentation for completeness.• Identify risks in projects and use proven PMO techniques to assess and mitigate. Create and maintain the project RAID log and RACI.• Facilitate sprint planning, stakeholder meetings, assess project test scope, funding and scheduling, capacity planning, project status reports and software demonstrations through SDLC tools and processes - Jira, JiraAlign, qTest, Confluence, Clarity, Adobe Analytics, Microsoft 365, SharePoint, Gitlab, Power BI and Service Now.• Facilitate creation of work breakdown structures, develop and update project schedules/plans with actual and forecasted deliverables and manage deviations from plan.• Manage the progress of the projects using Agile methodologies, create detailed reports and notifications as appropriate and communicate project status to respective stakeholders, leadership, and project sponsors.• Work with multiple stakeholders to engage customer relationship management practices, monthly business reviews and quarterly feature planning increment sessions.• Obtain budget approvals, manage the project budget/LOE(Opex/Capex), and capacity planning.

Education

• Visvesvaraya Technological University

  Bachelor of Engineering, Electronics and Communications Engineering

  2001 — 2005

Skills

• Alm
• Scrum
• System Center Configuration Manager (Sccm)
• Windows Server
• Problem Solving
• Software Project Management
• Iscsi
• Hyper-V
• Group Policy
• Process Improvement Projects
• Business Intelligence
• Fibre Channel Over Ethernet (Fcoe)
• IT Operations Management
• Microsoft Project
• Microsoft Server Technologies
• Jira
• Software Development Life Cycle (Sdlc)
• Team Foundation Server (Tfs)
• Agile Testing
• Web Services
• Microsoft Azure
• Uft
• Microsoft Sql Server
• Hp Quality Center
• Powershell
• Visual Studio
• Cloud Computing
• Scom
• Windows Intune
• Raid
• Storage Area Network (San)
• Agile Methodologies
• Telemetry
• Quality Assurance
• Microsoft Certified Specialist in Hyper-V and System Center
• Rally
• System Center Virtual Machine Manager (Scvmm)
• Business Analysis
• Vmware Infrastructure
• Hp Quicktest Professional (Qtp)