Rajesh Paliwal

About Rajesh Paliwal

SUMMARYA competent IT professional offering 23 Years of experience out of which 12+ years of Managerial experience in SAP, Cloud Services, presales, program management, IT Service Delivery Management, Service Operations, IT Management (Infrastructure and Application), Project Management, IT & Business Consulting, network Support, Incident / Problem / Change Management, Security & Compliance Support, Team Management

Experience

1. Service Delivery Manager

   Capgemini

   Nov 2021 — Present · IN

   Responsible for developing and managing the overall service delivery strategy and operations at organizational level Lead the entire global delivery practice & competency providing thought leadership. Develop an organizational structure and team to deliver high value add implementation services and solutions that exceed customer expectations. Innovative strategies, people management, program execution & risk management, project planning and monitoring, taking ownership. Able to connect to customers and other project stake holders quickly and manage the perceptions to our advantage.

Education

• Central Academy

  10th, Science,Maths

  1989 — 1990

• Central School

  12th, Science

  1991 — 1992

• Mgm College Of Engineering & Technology

  Bachelor's Degree, Electronics and Communications Engineering

  1994 — 1998

Skills

• Data Warehousing
• Customer Service
• Project Management
• Customer Relations
• Management
• Technical Recruiting
• Consulting
• Program Management
• Software Project Management
• Crm
• Project Implementation
• Sdlc
• Benefits Negotiation
• Business Process
• Qtp
• Requirements Analysis
• Consultancy
• Pre-Sales
• Sap Products
• Business Analysis
• Pmp
• Process Improvement
• IT Recruitment
• Screening
• Business Intelligence
• Vendor Management
• Risk Management
• Team Management
• Sap
• Account Management
• Change Management
• Sql
• Mis
• Erp
• Sap Erp
• Sap R/3
• Resource Management
• Integration