Rajesh Meshram

About Rajesh Meshram

With a Diploma in Mechanical Engineering as my foundation, I bring forth 16 years of…

Experience

1. Quality Assurance Manager

   Escorts Kubota Limited

   Oct 2023 — Present · Faridabad, IN

   Customer Experience and Quality SpecialistA results-oriented professional with a proven track record in customer-centric roles, specializing in customer complaint resolution and critical problem-solving. Recognized for pioneering streamlined processes to address and resolve customer complaints, ensuring swift and satisfactory resolutions that significantly enhance customer satisfaction. Innovates customer-centric approaches to foster loyalty and improve overall satisfaction, leaving lasting positive impressions.1. Problem-Solving Expertise:Known for showcasing proficiency in identifying root causes of intricate quality issues and implementing targeted solutions. Applies analytical thinking and fosters cross-functional collaboration to address critical problems promptly, taking a proactive and solution-oriented approach.2. Project Management Leadership:Led the strategic planning and flawless execution of projects related to warranty, field failure, and reliability, ensuring alignment with organizational goals. Successfully implemented initiatives resulting in a tangible improvement in product reliability and a notable reduction in warranty claims, showcasing effective project management skills.3. Data Analysis and Continuous Improvement:Leverages advanced data analysis tools to discern patterns, trends, and key insights related to field failures and warranty issues, enabling informed decision-making. Implements data-driven decision-making processes contributing to an overall enhancement of product quality and a substantial reduction in failure rates, demonstrating a commitment to continuous improvement.Profile Highlights- Customer-centric problem solver with a focus on fostering loyalty and positive customer experiences- Proven project management leader with a track record of improving product reliability and reducing warranty claims- Data-driven decision-maker, leveraging advanced analytics for insightful problem resolution and continuous improvement

Education

• GOVERMENT POLYTECHNIC GADCHIROLI

  DIPLOMA

  2004 — 2008

• Vilasrao Deshmukh Collage of Engineering, Mouda

  Bachelor's degree

  2015 — 2019

• Maharashtra state board of Technical Education

  Diploma in Mechanical engineering

  2004 — 2008

Skills

• Problem Solving
• Leadership
• Automotive
• Microsoft Office
• Microsoft Word
• Engineering
• 5s
• Communication
• Spc
• Ppap
• Quality Assurance
• Management
• 7 Qc Tools
• Manufacturing
• Powerpoint
• Microsoft Excel
• Fmea
• Kaizen
• Research
• Training
• Continuous Improvement