Rajesh Kumar
WFM || Buisness Analyst
- Role
- Business Analyst at Genpact
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rajesh Kumar
Workforce Management (WFM) Scheduling Analyst with a proven track record in optimizing…
Experience
Business Analyst
Apr 2025 — Present · Gurugram, IN
WFM Analyst - Prepare Schedule for Release ensuring Schedules are Accurate and Offline Activity are appropriately Scheduled- Identify & Solve for Short Term Capacity Shortage i.e. Flex Schedule, Approve Advance VTO/FTO, Post OT etc- Identify & Address Long Term Capacity Needs through Shift Bid, New Hire & Other Options- Accurately & Efficiently Schedule Training & Other Requested Offline Activity- Program Calibrio to Generate Schedule, Future Activity and program Daily/ Weekly Rules- Review & Update FTO Allocation and work waitlists- Actively Participate in completion of all other WFM Duties and Processes i.e. Mailbox, Status Change, JIRA Request, Calibrio Request, Annual FTO Bid,
Education
PGDAV College
Bachelor of Arts
2015 — 2018
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