Rajesh K C Reddy
Atlassian Tools Specialist @Stanley 1913
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WORK HISTORY
Atlassian Tools Specialist @Stanley 1913
As a Atlassian Tools Specialist for Stanley 1913 is a heritage lifestyle brand known for its iconic and durable drinkware and food storage solutions. Established in 1913, Stanley has a long-standing reputation for quality, sustainability, and timeless design, especially in outdoor and everyday utility gear. With a strong emphasis on reusable, BPA-free, and environmentally friendly products, Stanley 1913 has become a trusted name for consumers seeking reliable performance and classic style.Key Contributions:• Administered and customized Jira Software and Jira Service Management (JSM) projects to streamline Agile and ITSM processes.• Implemented automation rules, intake forms, and cross-project syncs to improve operational efficiency.• Led standardization efforts including workflows, custom fields, permissions, and project templates.• Supported global teams with issue tracking, reporting, dashboard setup, and best practices documentation.• Collaborated with stakeholders to design and maintain scalable, governed Atlassian environments.• Provide expert-level support, troubleshooting, and training to enhance user adoption and efficiency.• Design and implement custom workflows, automation, dashboards, and reports to improve operational processes.• Maintain comprehensive documentation and a Jira Playbook outlining best practices and capabilities.• Ensure data integrity, security, and system performance through proper administration, backups, and configurations.• Mentor and guide Jira administrators, promoting best practices and continuous improvement.• Drive ongoing enhancements to optimize usability, scalability, and Agile delivery alignment within
EDUCATION
Jawaharlal Nehru Technological University
Bachelor of Technology - BTech
SYMBIOSIS INTERNATIONAL UNIVERSITY
Executive MBA
ABOUT RAJESH K C REDDY
An Atlassian (JIRA Software, Jira Service Desk, Confluence, Fisheye, Crowd, Bamboo and Bitbucket) installation, architecture, configuration, implementation, maintenance and optimization Engineer and Subject Matter Expert with over 10 years of professional experience
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