Rajesh K C Reddy

Atlassian Certified Jira professional for Cloud (ACP-120)

Role
Atlassian Tools Specialist at Stanley 1913
Location
Peoria, IL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Rajesh K C Reddy

An Atlassian (JIRA Software, Jira Service Desk, Confluence, Fisheye, Crowd, Bamboo and Bitbucket) installation, architecture, configuration, implementation, maintenance and optimization Engineer and Subject Matter Expert with over 10 years of professional experience

Experience

  1. Atlassian Tools Specialist

    Stanley 1913

    Sep 2024 — Present

    As a Atlassian Tools Specialist for Stanley 1913 is a heritage lifestyle brand known for its iconic and durable drinkware and food storage solutions. Established in 1913, Stanley has a long-standing reputation for quality, sustainability, and timeless design, especially in outdoor and everyday utility gear. With a strong emphasis on reusable, BPA-free, and environmentally friendly products, Stanley 1913 has become a trusted name for consumers seeking reliable performance and classic style.Key Contributions:• Administered and customized Jira Software and Jira Service Management (JSM) projects to streamline Agile and ITSM processes.• Implemented automation rules, intake forms, and cross-project syncs to improve operational efficiency.• Led standardization efforts including workflows, custom fields, permissions, and project templates.• Supported global teams with issue tracking, reporting, dashboard setup, and best practices documentation.• Collaborated with stakeholders to design and maintain scalable, governed Atlassian environments.• Provide expert-level support, troubleshooting, and training to enhance user adoption and efficiency.• Design and implement custom workflows, automation, dashboards, and reports to improve operational processes.• Maintain comprehensive documentation and a Jira Playbook outlining best practices and capabilities.• Ensure data integrity, security, and system performance through proper administration, backups, and configurations.• Mentor and guide Jira administrators, promoting best practices and continuous improvement.• Drive ongoing enhancements to optimize usability, scalability, and Agile delivery alignment within

Education

  • Jawaharlal Nehru Technological University

    Bachelor of Technology - BTech

    2000 — 2004

  • SYMBIOSIS INTERNATIONAL UNIVERSITY

    Executive MBA

    2010 — 2012

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Rajesh K C Reddy — Atlassian Tools Specialist at Stanley 1913 in Peoria, IL, US | Unifers