Rajesh Hariharan

About Rajesh Hariharan

Leading-Edge Technology Implementation • Trusted Advisor • Dynamic Leader • Customer FocusTrans-formative solutions • Team Creation & Development • Operational Turnarounds.Possessing 10+ years of Senior Technology leadership experience (25+ overall) and successfully leading numerous multi-million dollar technology initiatives, I have built a reputation for technology transformations - generating millions of dollars in revenue. I thrive on energizing teams to deliver on desired goals and setting exceptional standards. I have realized remarkable results by consistently being able to exceed top and bottom-line obligations via a proven ability to develop and deliver technology solutions. Innovative, Strategic Leader Process Improvement Acumen Technology Solutions Delivery ExpertKey Skills: Strong executive presence • Persistent until successful • Thrives in a complex & competitive environment • Skilled at assembling/directing initiatives & action plans • Expertly builds high-performing teams • Exceptional at deepening relationships with a true passion for continual improvement • Collaborative leader • Known to “Get Things Done!”. Customer journey mapping, Total customer experience, Order Management Systems (IBM Sterling), Oracle Merchandising Systems (RMS), Oracle fusion cloud ERP and HCM, Just Enough planning systems, Flex PLM Systems, Manhattan Warehouse Management Systems, Program & Portfolio Management, Technology operations management, Business Intelligence, VICE PRESIDENT OF TECHNOLOGY / PROGRAM MANAGEMENT / DIGITAL AND #SUPPLYCHAIN TECHNOLOGIES / CORPORATE SYSTEMS/ ERP / CUSTOMER EXPERIENCE / ORDER MANAGEMENT

Experience

1. Vice President of Technology

   Williams-Sonoma, Inc.

   Jan 2014 — Present · San Francisco, CA, US

   Currently responsible for 65+ people and managing a $30M+ project budget and a $4M operations budget. Has led Program Delivery, Supply Chain technologies, Business Intelligence, Engineering teams, Corporate Systems, Product Management and Technology Operations Management. Delivered multiple technology programs that enabled hundreds of million of dollars in revenue growth and cost savings. Example - Buy-online pickup at stores, International drop-ship, Dynamic shipping solution. Delivered strategic long-term technology road-map which led to the creation of multiple Multi-Million dollar initiatives. Transformed corporate system technologies by implementing ERP, Tax & HCM, payroll and loss prevention systems systems - – Oracle fusion cloud ERP & HR, UKG payroll and Vertex O series. Delivered OMNI channel programs that enable reducing merchandise inventory by 10%. Catapulted CSAT scores 75% by delivering “Final Mile” delivery system, providing routing and instant customer notification. Successfully Lead Supply Chain technology implementations - STIBO PIM solution, Manhattan WMOS solutions, Transportation & LMS solutions, D365 F&O implementation. Delivered Demand forecasting & Replenishment solutions (Mi9 Just Enough) that helped the organization optimize its inventory levels and put the right inventory at the right location thereby reducing out-of-market shipments. AI/ML for optimizing store allocations, HR service center. Transitioned the PMO to Agile methodologies which supported a much more efficient development process reducing the time to market for technology solutions. Developed and transformed the PM talent pool to mature entrepreneurial skills and be focused on outcome while ensuring the processes were being adhered to. Put in processes to develop key program KPIs and benefit realization. Implemented a solution to tokenize all credit cards thereby eliminating any risk to loss of credit card information due to hacking

Education

• Project Management Institute

  PMP, Project Management

  2004 — 2004

• Scrum alliance

  CSM, Agile project management

  2012 — 2012

• Delhi University

  BA Honors, Economics

• Birla Institute of Management Technology

  MBA, Marketing & Finance

• University of California, Berkeley

  Project Management, Project Management

  2001 — 2002

Skills

• Management
• Operations Management
• Oracle
• Oracle Retail
• Change Management
• Business Analysis
• Analysis
• Visio
• Project Management Office (Pmo)
• Cross-Functional Team Leadership
• Erp
• Ms Project
• Acquisition Integration
• Sterling Commerce Dom
• Integration
• Sterling Commerce
• Project Portfolio Management
• Software Documentation
• Sdlc
• Enterprise Resource Planning (Erp)
• IT Management
• Project Management
• Program Management
• Development Management
• Vendor Management
• International Program
• Software Development Life Cycle (Sdlc)
• Project Planning
• Project Delivery
• E-Commerce
• Pmo
• Leadership